Prerequisites

• Access to the IT admin portal
• Verification of employee identity
• Company password policy guidelines

Step-by-Step Password Reset Process

1. Log in to the IT admin portal using your administrator credentials
2. Navigate to "User Management" or "Employee Accounts" section
3. Search for the employee using their name or employee ID
4. Select the employee's account
5. Click on "Reset Password" or "Security Settings"
6. Generate a temporary password following company password policy guidelines
7. Document the temporary password securely
8. Apply the password reset

Communication with Employee

1. Contact the employee through a secure channel (company email or in person)
2. Provide the temporary password
3. Instruct the employee to:
   • Log in using the temporary password
   • Change their password immediately upon first login
   • Create a password that meets company requirements

Follow-up

1. Confirm with the employee that they can access their account
2. Document the password reset in the IT support system